Kinkolor Kram S.L. se compromete a proteger la privacidad de los usuarios que accedan a esta web y/o a cualquiera de sus servicios.
La utilización de la web y/o de cualquiera de los servicios ofrecidos por Kinkolor Kram S.L., implica la aceptación por parte del usuario de las disposiciones contenidas en la presente Política de Privacidad y que sus datos personales sean tratados según se estipula en ella.
Hay que tener en cuenta que, aunque pueda haber enlaces de nuestra web a otras webs, esta Política de Privacidad no se aplica a las webs de otras compañías u organizaciones a las que la web esté redirigida. Kinkolor Kram S.L. no controla el contenido de las webs de terceros ni acepta responsabilidad alguna por el contenido o las políticas de privacidad de dichas webs.
Información básica sobre el tratamiento de datos (Reglamento (UE) 2016/679)
Responsable del tratamiento | Kinkolor Kram S.L. |
Finalidad del tratamiento | Ofrecer y gestionar nuestros servicios. |
Legitimación | Consentimiento obtenido del interesado. Ejecución del contrato de servicios. |
Destinatarios | Los datos no serán comunicados a terceros, a menos que lo exija una ley o sea necesario para cumplir con la finalidad del tratamiento. |
Derechos de las personas | Los interesados tienen derecho a ejercer los derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición, enviando su solicitud a nuestra dirección. |
Plazo de conservación de los datos | Mientras se mantenga la relación comercial o durante los años necesarios para cumplir con las obligaciones legales. |
Reclamación | Los interesados pueden dirigirse a la AEPD para presentar la reclamación que consideren oportuna. |
Informació addicional | Puede consultar la información adicional y detallada a continuación en las “Cuestiones sobre privacidad”. |
Cuestiones sobre privacidad
En cumplimiento del Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016 (RGPD), le ofrecemos la siguiente información sobre el tratamiento de sus datos personales:
¿Quién es el responsable del tratamiento de sus datos?
Identitat: Kinkolor Kram S.L.
CIF: B55311146
Dirección: Avenida Canarias, 30, 17220 Sant Feliu de Guíxols (Girona).
Telèfon: 972 11 57 03
Correu electrònic: info@kinkolor.com
¿Con qué finalidad tratamos sus datos personales?
- Tratamos la información que se nos facilita para gestionar nuestros servicios.
- En el caso de que se ponga en contacto con nosotros mediante el formulario de contacto de nuestra página web, las trataremos para gestionar su consulta.
- Si nos da su consentimiento, también podremos tratar sus datos para enviarle información sobre nuestras actividades, productos o servicios.
¿Por cuánto tiempo conservaremos sus datos?
- Los datos personales proporcionados se conservarán mientras sea usuario de nuestros servicios o quiera recibir información, y después, durante los plazos establecidos para cumplir con nuestras obligaciones legales.
¿Cuál es la legitimación para el tratamiento de sus datos?
La legitimación para tratarlos se encuentra en la ejecución del contrato de servicios y en los consentimientos que nos da.
Respecto a aquella información que sea remitida por menores de 16 años, será requisito imprescindible que se haga con el consentimiento paterno, del tutor o del representante legal del menor para que los datos personales puedan ser objeto de tratamiento. Si no es así, el representante legal del menor nos lo debe comunicar tan pronto como tenga conocimiento de ello.
¿A qué destinatarios se comunicarán sus datos?
Los datos no serán comunicados a terceros, a menos que lo exija una ley o sea necesario para cumplir con la finalidad del tratamiento.
¿Cuáles son sus derechos cuando nos facilita sus datos?
- Cualquier persona tiene derecho a obtener confirmación sobre si estamos tratando o no sus datos personales.
- Las personas interesadas tienen derecho a acceder a sus datos personales, así como a solicitar la rectificación de los datos inexactos o, en su caso, solicitar su supresión cuando, entre otros motivos, los datos ya no sean necesarios para las finalidades para las que se recogieron.
- En determinadas circunstancias, los interesados podrán solicitar la limitación del tratamiento de sus datos, en cuyo caso únicamente los conservaremos para el ejercicio o la defensa de reclamaciones.
- También, en determinadas circunstancias y por motivos relacionados con su situación particular, los interesados se pueden oponer al tratamiento de sus datos. En este caso dejaremos de tratarlos, excepto por motivos legítimos imperiosos o por el ejercicio o la defensa de posibles reclamaciones.
- Los interesados también tienen derecho a la portabilidad de sus datos.
- Finalmente, los interesados tienen derecho a presentar una reclamación ante la Autoridad de Control competente.
¿Cómo puede ejercer sus derechos?
Enviándonos un escrito adjuntando una copia de un documento que lo identifique, a nuestra dirección física o a la electrónica.
¿Cómo hemos obtenido sus datos?
Los datos personales que tratamos proceden del propio interesado, quien garantiza que los datos personales facilitados son ciertos y se hace responsable de comunicar cualquier modificación. Los datos que estén marcados con un asterisco son obligatorios para poder darle el servicio solicitado.
¿Qué datos tratamos?
Las categorías de datos que podemos tratar son:
- Datos de carácter identificativo.
- Direcciones postales o electrónicas
Los datos son limitados, dado que únicamente tratamos los datos necesarios para la prestación de nuestros servicios y la gestión de nuestra actividad.
¿Utilizamos cookies?
Utilizamos cookies durante la navegación en nuestra web con el consentimiento del usuario.
El usuario puede configurar su navegador para que le avise de la utilización de cookies y para evitar su uso. Por favor, visite nuestra política de cookies.
¿Qué medidas de seguridad aplicamos?
Aplicamos las medidas de seguridad establecidas en el artículo 32 del RGPD, por lo tanto hemos adoptado las medidas de seguridad necesarias para garantizar un nivel de seguridad adecuado al riesgo del tratamiento de datos que realizamos, con mecanismos que nos permiten garantizar la confidencialidad, integridad, disponibilidad y resiliencia permanente de los sistemas y servicios de tratamiento.
Algunas de estas medidas son:
- Información de las políticas de tratamiento de datos al personal.
- Realización de copias de seguridad periódicas
- Control de acceso a los datos
- Procesos de verificación, evaluación y valoración regulares.
2. Data Collected
Data Storage Location
We are a Cyprus based company and operate web servers hosted in Germany. Our hosting provider Hetzner Online GmbH adheres to the EU/US “Privacy Shield”, ensuring that your data is securely stored and GDPR compliant. For more information on Hetzner Online GmbH privacy policy, please see here: Hetzner Data Privacy Policy
Registration Data
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Purchase Data
To receive product support, you have to have one or more Envato/AxiomThemes purchase codes on our website. These purchase codes will be stored together with support expiration dates and your user data. This is required for us to provide you with downloads, product support, and other customer services.
Support Data
If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third party Ticksy ticketing system. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.
Comments
When you leave comments on the website we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.
Contact Form
Information submitted through the contact form on our site is sent to our company email, hosted by Zoho. Zoho adheres to the EU/US “Privacy Shield” policy and you can find more information about this here: Zoho Privacy Policy.
These submissions are only kept for customer service purposes they are never used for marketing purposes or shared with third parties.
Google Analytics
We use Google Analytics on our site for anonymous reporting of site usage. So, no personalized data is stored. If you would like to opt-out of Google Analytics monitoring your behavior on our website please use this link: Google Analytics Opt-out.
Cases for Using the Personal Data
We use your personal information in the following cases:
- Verification/identification of the user during website usage;
- Providing Technical Assistance;
- Sending updates to our users with important information to inform about news/changes;
- Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
- over our customers’ personal information;
- Customize the website to make your experience more personal and engaging;
- Guarantee overall performance and administrative functions run smoothly.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.
Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. AxiomThemes permits residents of the European Union to use its Service. Therefore, it is the intent of AxiomThemes to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
AxiomThemes may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by AxiomThemes, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. AxiomThemes bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to AxiomThemes, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.